Reference

Terms That Govern Your pkr100 Account

These terms set out how your account works, what we expect from you, and what you can expect from us — including how deposits through JazzCash, Easypaisa, and Raast are handled and when access applies where local law permits.

Account eligibility by local lawJazzCash, Easypaisa, Raast coveredMobile access rulesWithdrawal conditionsAccount suspension grounds
pkr100 Terms That Govern Your pkr100 Account
HOW WE HANDLE THIS

Account Security and Policy Practices

We take your account data seriously and handle it according to the practices described here. These cover how we store your information, when we may share it, and how you can request changes or corrections through your account.

Data Retention We retain account information, transaction records, and payment history — including JazzCash and Easypaisa transfers — for as long as your account is active and as required by applicable rules.
Account Security Your account is protected by OTP verification on login and at withdrawal. We will never ask for your PIN or password through chat or email — contact us if anything looks suspicious.
Requesting Changes To update your registered mobile number, linked wallet — JazzCash, Easypaisa, or Raast — or personal details, submit a request via live chat or email with supporting identification.
Dispute Resolution If you believe a term has been applied incorrectly to your account or a transaction, raise it within 30 days through the in-app help form. We will respond with a written outcome.
CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a question about your account, a payment, or an eligibility concern, our support team handles these directly. You can reach us through live chat, email, or the in-app help form — all accessible from your account dashboard on mobile or desktop.

Live Chat Start a chat from your account dashboard. Our team handles terms queries, account holds, and payment questions — available through the help icon on mobile and desktop.
Email Support Send a detailed query to our support address found in your account settings. Include your registered mobile number and the specific term or transaction you are asking about.
In-App Help Form Use the help form inside the pkr100 app or mobile browser to log a formal query. You will receive a reference number and a follow-up response to your registered contact.

Your Questions on These Terms Answered

These are the questions we hear most often about how our terms apply to accounts, payments, and access. If your question is not here, our support team can help directly.

Yes. These terms cover all payment methods accepted on the platform, including JazzCash, Easypaisa, Raast, bank transfer, and debit card. Your deposit method does not change the terms that apply.

No. We will notify you through your registered account before any material change takes effect. Continued use after notification means you accept the updated terms.

Duplicate accounts are not permitted. If we identify more than one account registered to the same person, we may close the additional accounts and review any associated transactions before releasing funds.

Contact us via live chat or email from your registered account. For linked wallet changes — such as switching from Easypaisa to Raast — we will ask for supporting identification before making the update.

Access depends on local law and is available only where it is lawful to participate. We do not grant exemptions. It is your responsibility to confirm that using the platform is permitted where you are located.

You have 30 days from the relevant event to raise a dispute through the in-app help form or by email. We will respond in writing with an outcome based on our review of the account record.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.